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Caring is What Fuels Our Success That’s The Power of One

LPN - Telephone Triage - Primary Care Clinic - FT Day

Memphis, Tennessee
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Category
Licensed Practical Nurse
Job Type
Full time
Job ID
R-15652

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

Defines patient care problems and gives instructions to ensure timely and effective action and quality of care. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.


Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
Defines patient care problems and gives instructions to ensure timely and effective action and quality of care. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do
  • Demonstrates clinical expertise with regards to age specific populations, including neonates, pediatrics, adolescents, adults and geriatrics.
  • Provides complete accurate documentation of each phone call and follow-up.
  • Communicate clear, concise information both verbally and in writing to all team members.
  • Assists interdisciplinary group in providing 24 hour, 7 days per week care.
  • Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.
  • Understands, applies and supports Hospice, Alliance, and Methodist LeBonheur Healthcare policies, procedures and standards.

Education/Formal Training Requirements
  • Required - Technical Degree or Diploma Nursing

Work Experience Requirements
  • Preferred - Home care/hospice 1-3 years

Licenses and Certifications Requirements
  • Required - Licensed Practical Nurse - Tennessee - Tennessee Board of Nursing

Knowledge, Skills and Abilities
  • Work is performed off-site; must provide own transportation to deliver paperwork and attend meetings.
  • Ability to understand complex written materials, such as patient records.
  • Ability to communicate verbally with all levels of associates, management, physicians, and patients and their families.
  • Ability to work without close supervision, and to exercise independent judgement in a professional area.
  • Ability to work within an interdisciplinary environment as a member of a team dedicated to shared patient/family responsibilities.
  • Ability to organize multiple tasks and projects and maintain control of work flow.

Supervision Provided by this Position
  • None

Physical Demands
  • Ability to react quickly to multiple and emergency situations.
  • Ability to read, write, and communicate verbally and in writing to other individuals.
  • Ability to perform repetitive motions.
  • Ability to stay calm during periods of high demand, remain responsive to patient/family needs, demonstrate follow-through of action taken, recommendations made.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.


Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

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