Systems Analyst, Sr.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

ATTENTION: EPIC - Prelude is REQUIRED to be considered for this position. Please only apply if you have this EPIC certification.

EPIC- Grand Central Certification REQUIRED within one year of date of hire.

In lieu of a Bachelor’s degree, the candidate must have a High School diploma or equivalent and eight (8) years of applicable computer programming or related experience plus applicable general business or clinical knowledge/training or an Associate’s degree with six (6) years of of applicable computer programming or related experience plus applicable general business or clinical knowledge/training

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
From a staff position, and under limited supervision, functions as a member of various multi-disciplinary teams with complex assignments in Clinical and Business Information Technologies. Demonstrates proficient analytical skills and clinical and business knowledge with experience in one or more of these areas. Designs, develops, enhances, and tests complete systems of complex Information Technology systems using various tools in support of business and clinical operations. Takes initiative and exercises sound judgment to resolve urgent problems. Acts when necessary to resolve emergencies. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Identifies and plans for current and future Customer requirements. Analyzes complex business and technical problems.
• Designs, develops, tests and documents complex custom application software. Enhances and maintains complex custom or commercial software by completing the more complex program code modifications or other supporting changes usually required, and preparing or updating appropriate documentation.
• Pro-actively reviews, recommends and implements data security, integrity, backup and recovery procedures for entire systems. Develops mission-critical batch and real-time interfaces between the systems from multiple vendors using a variety of techniques, including data validation of vendor-provided interfaces between systems, customized programs, macros and other techniques that may be necessary and appropriate.
• Stays current on all emerging information technology relevant to assigned systems.
• Responds on a 7/24 on-call basis to application and Customer problems; ensures that any problem within his/her ability to correct is addressed in a timely and professional manner.
• Performs other job duties as assigned or requested.

Education/Formal Training Requirements

• High School Diploma or Equivalent
• Associate's Degree
• Bachelor's Degree Computer sciences

Work Experience Requirements

• 1-3 years Computer programming
• 1-3 years Information Technology

Knowledge, Skills and Abilities

• Demonstrated ability to work independently and to consistently exercise sound judgment and initiative in a wide range of circumstances.
• Ability to travel any area of the organization, both local and remote as needed. Must provide own transportation.
• Ability to read, comprehend and prepare moderately complex written materials such as software documentation.
• Ability to communicate verbally and in writing information management concepts and methods to non-technical users.
• Knowledge of and experience with Microsoft Office.

Supervision Provided by this Position

• Provides guidance and acts as resource to more junior Analysts and other IS Associates as needed.

Physical Demands

• Subject to call back at all times. Ability to travel to any area of the organization, both local and remote as needed. Must provide own transportation.
• Subject to standard office working conditions with intermittent exposure to noisy computer equipment.
• Required to sit for extended periods.
• Ability to understand complex verbal and written communications, and respond verbally or in writing as appropriate. Typical mediums of communication include face-to-face dialog, telephone, memos, and electronic mail.
• Ability to interpret equipment status indicators to determine appropriate operating condition. Indicators may include visual and/or auditory techniques or cues.
• Ability to read and understand technical manuals and other documentation to determine correct action, safety precautions, and other conditions of proper hardware and software operation.
• Ability to work varying hours due to the accessibility of individuals or equipment involved in different projects, the need to minimize system downtime or user interruption, or to recover from hardware or software failures.
• Will occasionally experience stressful working conditions due to tight project schedules and hardware or software problems.
• Ability to occasionally lift and/or move equipment up to 25 pounds without assistance. Must occasionally lift and/or move equipment up to 40 pounds with assistance.
• Ability to occasionally crouch, kneel, bend and/or crawl to access, inspect, connect, position or perform other operations on equipment. Some locations, such as user or equipment locations, may present very close quarters.
• Ability to occasionally use small hand tools and be able to manipulate small equipment components such as screws, nuts, or other fastening devices as usually found on computer equipment.
• Subject to regular periods of repetitive hand motion in the operation of computer terminals and other equipment.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Education:

Associates Degree, Bachelor's Degree: Computer sciences (Required), High School Diploma or Equivalent

Work Experience:

Computer programming, Information Technology

Certifications:

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.