Sr. Director, Perioperative Services

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

Provides leadership, direction, and administration for the Perioperative Services Department and affiliated areas. The Perioperative Services areas under this direction will include multiple complex specialty pre-surgical, surgical and post-surgical units and will meet senior director budget and FTE requirements. Directs all patient care services, including nursing, and ensures effective utilization of personnel, equipment, and supplies. Manages physician relations and maintains growth and development for staff of assigned areas. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
Provides leadership, direction, and administration for the Perioperative Services Department and affiliated areas. The Perioperative Services areas under this direction will include multiple complex specialty pre-surgical, surgical and post-surgical units and will meet senior director budget and FTE requirements. Directs all patient care services, including nursing, and ensures effective utilization of personnel, equipment, and supplies. Manages physician relations and maintains growth and development for staff of assigned areas. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Directs and manages the perioperative services department’s continuous effective operation, quality improvement activities, and integration into the overall mission.
• Develops strategies and outcomes that are geared to meet or exceed the patient’s experience.
• Develops and implements a participatory long-range strategic planning process for the areas under the direction of this position.
• Provides direct oversight and leadership in the development of evidence-based standardization of clinical processes and standards for areas of responsibility. Ensures that patient and family centered initiatives are met.
• Develops innovative solutions to successfully achieve desired outcomes; builds and leads a culture of innovative service delivery.
• Monitors Associates performance and clarifies work expectations, assists with goal setting, and promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.
• Prepares budgets and demonstrates fiscal accountability for department resources including human resources, equipment, supplies, and contracted services. Ensures the assigned areas of responsibility achieve outcomes within allocated resources.
• Establishes and defines the metrics that will be used to determine success and drive decisions for perioperative services.
• Ensures operational excellence and delivery of quality services in accordance with applicable policies, procedures, and professional standards. Develops standards of care based on professional practice standards.
• Maintains departmental compliance with legal, regulatory, and recommended standards of governing bodies.
• Monitors trends and developments in surgical services. Participates in the development and implementation of new programs, services, and procedures.
• Promotes effective working relations and works effectively with other departments to facilitate achievement of goals and objectives.
• Establishes and maintains effective communications and collaboration with administrators, Medical Directors, and physicians, staff and other hospital personnel.
• Develops a strong reputation for the department that supports recruitment/retention of clinicians and physician specialists.
• Fosters academic partnerships and strives to align the academic mission with the surgical service lines.

Education/Formal Training Requirements

• Bachelor's Degree Nursing- RN
• Master's Degree Nursing- RN

Work Experience Requirements

• 5-7 years Management
• Surgical services in an academic medical center

Licenses and Certifications Requirements

• Registered Nurse Arkansas - Arkansas State Board of Nursing
• Registered Nurse Mississippi - Mississippi Board of Nursing
• Certified Perioperative Nurse (CNOR) Competency & Credentialing Institute
• Registered Nurse Tennessee - Tennessee Board of Nursing

Knowledge, Skills and Abilities

• Possesses an exceptional understanding of operating room processes, patient flow, patient care coordination, and physician relationships.
• Experience in a complex hospital environment where specialty surgical services (such as neurosurgery, cardiology, transplant, etc.) are provided.
• Strong professional, organizational, interpersonal skills and creative leadership in working with all levels of the organization, as well as patients and their families.
• Ability to manage multiple priorites, organize tasks, and maintain control of work flow.
• Demonstrates a clear understanding of regulations applicable to patient care in the assigned areas.
• Skill in negotiation and conflict resolution.
• Experience in strategic planning and the preparation, implementation and monitoring of large operating budgets.
• Sound judgment sufficient to ensure the integrity of clinical operations and to provide exemplary leadership in the development of teamwork among clinic staff, as well as in setting performance and motivational standards for Associates.

Supervision Provided by this Position

• Manages directly or indirectly the clinical leaders, clinical and professional staff, support services staff, and administrative support staff in assigned areas.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.