PBX Operator Part Time
- Category
- Support Services
- Job Type
- Part time
- Job ID
- R-13009
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
A Brief Overview
The PBX Operator is responsible for receiving and directing incoming telephone calls to appropriate services location, monitoring and reporting alarm conditions on telecommunications and safety system and alerting various support units to emergency and disaster situations. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
- Responds promptly to incoming calls providing information and assistance to callers.
- Initiates outgoing calls, obtains accurate call processing information and call completion.
- Uses database to access patient information.
- Operates computer to obtain room assignments.
- Operates paging system for internal and external calls and emergency alerts. Notifies appropriate personnel in emergency situations.
- Follows protocol relating to physician paging.
- Monitors emergency alarms. Ensures that fire alarm, cardiac arrest, burglar alarms, and defense disaster alarms are monitored. Defines appropriate alarm status and follows procedure.
- Documents Dr. Red, Emory House, and disaster alerts on appropriate forms.
- Performs other job functions as assigned or requested.
Education/Formal Training Requirements
- Required - High School Diploma or Equivalent
Work Experience Requirements
- Required - Call center 1-3 years
Knowledge, Skills and Abilities
- Knowledge of PBX operations, procedures and equipment.
- Ability to communicate verbally with Associates, management and physicians.
- Ability to understand moderately complex written materials, such as technical manuals.
- Ability to work without close supervision and to exercise independent judgment.
- Ability to organize multiple tasks and projects and maintain control of own workflow.
- Ability to type 25-30 wpm on computer.
Supervision Provided by this Position
- There are no supervisory or lead responsibilities assigned to this position.
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
- The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Don’t See What You’re
Looking For?
Sign up for job alerts and we’ll notify you when new roles become available.
Explore the World of MLH
-
Career Areas at Methodist Le Bonheur Healthcare
Explore rewarding careers at Methodist Le Bonheur Healthcare. Discover nursing, allied health, and support roles with opportunities to grow and make a difference.
-
Benefits
Learn all about the great benefits that every member of our team is entitled to.
-
Our Culture
We’re committed to a community where everyone belongs and can make an impact.
-
Learning & Development
At Methodist Le Bonheur Healthcare, we want everyone to reach their highest and greatest potential. Our system is filled with a variety of roles that allow for upward and lateral mobility. We support career advancement and promote from within. And we provide many programs for career entry, education, training and advancement.
-
Our Locations
Get a closer look at the vibrant and historical city that we are proud to call home.
-
Contact Methodist Le Bonheur Healthcare
Reach out for support in your career search and application process.
-
Our Stories
A place to find all of our sites content in a filterable, browsable blog like homepage.
-
Hub Headline
Lorem ipsum dolor sit amet, consect etur dipsce adipiscing elit. Phasellus iaculis nisi nec mauris fringilla vas ettenum al vestibullum.
-
Hub Headline
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum nec enim hendrerit justo viverra aliquet. Suspendisse potenti. Donec efficitur vel mauris in aliquet.
-
Hub Headline
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum nec enim hendrerit justo viverra aliquet. Suspendisse potenti. Donec efficitur vel mauris in aliquet.
-
Nursing Careers at Methodist Le Bonheur Healthcare
Join a team of highly skilled, compassionate nurses empowered by advanced resources, ongoing education, and a supportive environment. Explore diverse specialties from emergency and critical care to women’s services and surgical nursing and discover opportunities to grow your career through externships, residencies, and leadership pathways.
-
Explore Memphis
Learn the advantages of living in Memphis.
Jobs for You
-
attendant
- Memphis, Tennessee
- Environmental Services
-
Attendant
- Memphis, Tennessee
- Environmental Services
-
Registered Respiratory Therapist | Certified Respiratory Therapist | RRT|CRT | Le Bonheur Children's | FT | Night
- Memphis, Tennessee
- Respiratory Services
You have not viewed any jobs yet.
You have not saved any jobs yet.