EAP Counselor
Apply Job ID R-9543 Date posted 05/14/2025If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
A Brief Overview
Participates in a variety of activities in Employee Assistance Programs (EAP) to assist employees and their immediate families when personal, social or environmental difficulties exist which predispose illness or interfere with the employee's job performance. Services performed are to companies under contract and MH/MHMH Associates. Included is assessment/short term counseling/referral of clients; interfacing with company/hospital administrators/supervisors/troubled employees.Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
- Provides confidential problem assessment, short-term counseling and referrals for age specific populations including, pediatric, adolescent, adult and geriatric.
- Supervises follow-up/tracking of EAP clients.
- Develops, implements and presents EAP and Mental Health related educational presentations for the purpose of training or informing large groups of people.
- Analyzes and presents appropriate client information to supervisors and/or company liaison.
- Researches, analyzes, and selects inpatient and outpatient resources for client referrals.
- Evaluates clients in crisis on 24-hour basis.
- Performs other job functions as assigned or requested.
Education/Formal Training Requirements
- Master's Degree Counseling
- Master's Degree Psychology
- Master's Degree Social Work
Work Experience Requirements
- 3-5 years Clinical healthcare (acute or hospital)
Licenses and Certifications Requirements
- Licensed Professional Counselor Tennessee - Tennessee Board for Professional Counselors and Marital and Family Therapists
Knowledge, Skills and Abilities
- Ability to analyze and make independent professional judgment without close supervision.
- Ability to organize multiple tasks and projects and maintain control of work flow.
- Ability to communicate effectively with individuals and groups in person, through presentations, verbally and in writing.
- Ability to develop and deliver presentations and training to large groups of people utilizing Microsoft applications (Word and PowerPoint).
Supervision Provided by this Position
- There are no supervisory or lead responsibilities assigned to the job.
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
- The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
- Participates in telephone on-call rotation in evenings and weekends.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.