Clinical Risk Manager

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

The Clinical Risk Manager is responsible for collecting, reviewing, and providing information regarding potential patient safety risks and liability exposures with the objective of promoting patient safety, enhancing quality of care and minimizing or eliminating risk to the facility. Responds to clinical risk management questions, conducts risk assessments, prepares and conducts clinical risk educational programs for Associates, participates in investigation of significant (sentinel) events, regulatory complaints/inquiries and group projects. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
The Clinical Risk Manager is responsible for collecting, reviewing, and providing information regarding potential patient safety risks and liability exposures with the objective of promoting patient safety, enhancing quality of care and minimizing or eliminating risk to the facility. Responds to clinical risk management questions, conducts risk assessments, prepares and conducts clinical risk educational programs for Associates, participates in investigation of significant (sentinel) events, regulatory complaints/inquiries and group projects. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Utilizes clinical expertise to collect, analyze, and report information relative to risk and enhancement of patient safety.
• Assists in investigating, reporting, and resolution of significant (sentinel) events, near misses, and regulatory complaints/inquiry.
• Provides guidance, training, orientation, and communication on Clinical Risk Management issues as necessary to enhance awareness of policies, procedures, practices, and regulatory requirements.
• Assists with facilitating change in support of risk management and patient safety strategic goals, promoting change and motivating groups or individuals towards solutions.

Education/Formal Training Requirements

• Associate's Degree Nursing- RN
• Bachelor's Degree Nursing- RN
• Bachelor's Degree Business Administration

Work Experience Requirements

• 5-7 years Clinical healthcare (acute or hospital)

Licenses and Certifications Requirements

• Registered Nurse Arkansas - Arkansas State Board of Nursing
• Registered Nurse Mississippi - Mississippi Board of Nursing
• Registered Nurse Tennessee - Tennessee Board of Nursing

Knowledge, Skills and Abilities

• Must be familiar with clinical risk management concepts, practices and procedures in an acute health care setting.
• Prior experience in a leader role, such as unit leader, team leader, or project leader that demonstrates the ability to build consensus and facilitate change.
• Proficient in the use of Microsoft applications (Word, Excel) and experience with database systems in order to track, trend, and manipulate data.
• Ability to manage multiple priorites, organize tasks, and maintain control of work flow.
• Demonstrated critical thinking skills with ability to review and interpret medical data and effectively analyze the data to identify problems
• Ability to work independently and to exercise good judgment.

Supervision Provided by this Position

• There are no supervisory or lead responsibilities to this position.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.