Board Liaison

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

The Board Liaison acts as the primary point of contact and facilitator between the health system's leadership and its Board of Directors. This role is crucial in ensuring effective communication, seamless information flow, and the efficient operation of the board. The Board Liaison is highly organized, professional, and discreet with a strong understanding of corporate governance and the healthcare industry. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
The Board Liaison acts as the primary point of contact and facilitator between the health system's leadership and its Board of Directors. This role is crucial in ensuring effective communication, seamless information flow, and the efficient operation of the board. The Board Liaison is highly organized, professional, and discreet with a strong understanding of corporate governance and the healthcare industry. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Board Meeting Management: Prepares and distributes meeting agendas, minutes, and supporting materials. Coordinates all logistics for board and committee meetings, including scheduling, venue booking, and technology setup.
• Information Flow: Serves as the central hub for all board-related communications. This includes drafting, editing, and disseminating official correspondence, reports, and presentations on behalf of the board.
• Administrative Support: Provides high-level administrative support to the Board Chair and other board members. Manages board-related calendars and meeting arrangements.
• Compliance & Governance: Ensures compliance with all governance documents, bylaws, and regulatory requirements. Maintains accurate and confidential records of board decisions, resolutions, and policies.
• Strategic Collaboration: Collaborates with executive leadership and department heads to gather and present relevant information to the board. Anticipates the needs of the board and proactively prepares materials to facilitate informed decision-making.

Education Qualifications

• Bachelor's Degree Business Administration
• Bachelor's Degree Healthcare Administration
• Post-Graduate Certificate or Diploma Paralegal Studies
• Preferred: Master's Degree Business Administration

Experience Qualifications

• A minimum of 5-7 years of experience in an administrative or corporate governance role in a healthcare system or a large non-profit organization.
• Preferred: Healthcare experience

Skills and Abilities

• Corporate Governance: A deep understanding of the principles of corporate governance, including bylaws, regulations, and best practices for board operations.
• Healthcare Industry: Familiarity with the regulatory landscape, challenges, and terminology of the healthcare system.
• Confidentiality: A strong awareness of the need for discretion and the proper handling of sensitive and confidential information.
• Communication: Exceptional written and verbal communication skills. This includes drafting professional correspondence, reports, and presentations, as well as effectively communicating with a diverse group of stakeholders (e.g., board members, executives, staff).
• Organizational and Administrative: Superior organizational, time management, and project management abilities. This is essential for coordinating meetings, managing calendars, and handling logistics.
• Technical Proficiency: Expertise with Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant administrative software.
• Problem-Solving: The ability to anticipate potential issues and proactively address them, such as resolving scheduling conflicts or logistical challenges for board meetings.
• Relationship Building: The ability to build and maintain strong, professional relationships with board members, executive leadership, and other key personnel.
• Proactive and Self-Starting: The ability to work independently and take initiative without constant supervision.
• Attention to Detail: Meticulous and detail-oriented to ensure accuracy in meeting minutes, reports, and administrative tasks.
• Professional Integrity: The ability to handle sensitive information with the highest level of professionalism, discretion, and ethical conduct.
• Flexibility: The ability to adapt to changing priorities and handle unexpected challenges with a calm and composed demeanor.

Supervision Provided by this Position

• There are no supervisory responsibilities assigned to this job.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.